Delivery & Fulfillment
All products and services that are available on our website are subject to their own order fulfillment, production and delivery timeline. Estimated timeline will be indicated in product description section. However, customers are not allowed to request for refund if the indicated / promised timeline cannot be met.
Customers are only allowed to request for refund if the delivery / order fulfillment has been delayed 30 days from indicated timeline or promised date by the brands / merchants.
Different brands / merchants might appoint different logistic or delivery companies to fulfill order due to their different nature of products and services, different shape and size of products, and other contributing factors.