What’s the best way to reach us?
1. Facebook Messenger: ( can be easily seen on screen ), drop us a message and we will get back to you within 12 hours.
2. Email : firstname.lastname@example.org, drop us an email and we will get back to you within 12 hours
3. Brands Experience Centres : If you require physical experience on the products before buying, please kindly visit our brands experience centers.
(Reminder: Brands Experience Centers don’t offer the same price and HIGHSTREETcoin because these are additional benefits solely provided by TOHIGHSTREET.com)
What can you share with us?
1. Wish-list : Cannot find something you want so badly on our site? Please tell us so, we will figure the way to find your love one for you.
2. Challenges & Problems to shop : If you are facing any difficulties / challenges / problems to shop in TOHIGHSTREET.com. Please inform us immediately, we will do our very best to provide a seamless online shopping experience for you.
3. Something we have done GREAT : Of course you could share with us what we’ve done GREAT. We would love to hear that and maintain those GREAT experience for you forever and ever.
4. Corporate Purchase / Bulk Purchase : Some merchants on TOHIGHSTREET.com encourage bulks purchase or corporate purchase by giving different level of discounts / loyalty rewards points. Even if they don’t, we will try to negotiate with them again, just let us know, ok?
5. Special Arrangement / Personalized Gifts : Purchase a GIFT for special occasion, need a personalized treatment or message on the GIFT, please let us know, We are more than happy to make the GIFT special one for the receiver.
6. Any other things!