Contact Us

What’s the best way to reach us?

1. Facebook Messenger: ( can be easily seen on screen  ), drop us a message and we will get back to you within 12 hours.

2. Email :, drop us an email and we will get back to you within 12 hours

3. Brands Experience Centres : If you require physical experience on the products before buying, please kindly visit our brands experience centers. 

(Reminder: Brands Experience Centers don’t offer the same price and HIGHSTREETcoin because these are additional benefits solely provided by

What can you share with us?

1. Wish-list : Cannot find something you want so badly on our site? Please tell us so, we will figure the way to find your love one for you.

2. Challenges & Problems to shop : If you are facing any difficulties / challenges  / problems to shop in Please inform us immediately, we will do our very best to provide a seamless online shopping experience for you. 

3. Something we have done GREAT : Of course you could share with us what we’ve done GREAT. We would love to hear that and maintain those GREAT experience for you forever and ever. 

4. Corporate Purchase / Bulk Purchase : Some merchants on encourage bulks purchase or corporate purchase by giving different level of discounts / loyalty rewards points. Even if they don’t, we will try to negotiate with them again, just let us know, ok?

5. Special Arrangement / Personalized Gifts : Purchase a GIFT for special occasion, need a personalized treatment or message on the GIFT, please let us know, We are more than happy to make the GIFT special one for the receiver.  

6. Any other things! Pick-Up Center

(between Starbucks and Parking Entrance)

Drive-Through and Pick-Up your order
Address: Viva Mall, Lot LG-46A, Lower Ground Floor, Viva Shopping Mall, Jalan Loke Yew, 55200 Kuala Lumpur

Operation Hour: Monday - Sunday | 2.00pm - 9.30pm (by appointment basis)