Contact Us

What’s the best way to reach us?

1. Facebook Messenger: ( can be easily seen on screen  ), drop us a message and we will get back to you within 12 hours.

2. Email : info@tohighstreet.com, drop us an email and we will get back to you within 12 hours


3. Brands Experience Centres : If you require physical experience on the products before buying, please kindly visit our brands experience centers. 

(Reminder: Brands Experience Centers don’t offer the same price and HIGHSTREETcoin because these are additional benefits solely provided by TOHIGHSTREET.com)



What can you share with us?

1. Wish-list : Cannot find something you want so badly on our site? Please tell us so, we will figure the way to find your love one for you.


2. Challenges & Problems to shop : If you are facing any difficulties / challenges  / problems to shop in TOHIGHSTREET.com. Please inform us immediately, we will do our very best to provide a seamless online shopping experience for you. 


3. Something we have done GREAT : Of course you could share with us what we’ve done GREAT. We would love to hear that and maintain those GREAT experience for you forever and ever. 


4. Corporate Purchase / Bulk Purchase : Some merchants on TOHIGHSTREET.com encourage bulks purchase or corporate purchase by giving different level of discounts / loyalty rewards points. Even if they don’t, we will try to negotiate with them again, just let us know, ok?


5. Special Arrangement / Personalized Gifts : Purchase a GIFT for special occasion, need a personalized treatment or message on the GIFT, please let us know, We are more than happy to make the GIFT special one for the receiver.  


6. Any other things!



TOHIGHSTREET.com Pick-Up Center

(between Starbucks and Parking Entrance)

Drive-Through and Pick-Up your order
Waze: TOHIGHSTREET.com
Address: Viva Mall, Lot LG-46A, Lower Ground Floor, Viva Shopping Mall, Jalan Loke Yew, 55200 Kuala Lumpur

Operation Hour: Monday - Sunday | 2.00pm - 9.30pm (by appointment basis)